Patient Reported Measures

In 2016, The Agency for Clinical Innovation developed a series of on-line education modules to support the implementation and sustainability of patient reported measures (PRMs) in clinical settings.  To implement, sustain and realise the full potential of PRMs, the engagement of patients, clinicians, administrators and managers is needed.  ACI has worked with these stakeholders to develop content that is relevant to each group as learning needs will differ depending on the individual’s role.

It is recommended that all participants start with Module 1: Importance of Patient Reported Measures. During this module any further education needs will be identified.

Feedback: ACI welcomes input about the PRMs modules. If you have any comments or questions regarding this module’s content or functionality please contact:

PRM Team, Agency for Clinical Innovation.

Health Outcomes and Patient Experience (HOPE) platform

Overview: The module is designed to introduce you to the Health Outcome and Patient Experience (HOPE) platform. You will see how the HOPE Platform enables the collection of Patient Reported Measures (PRM), the different features of HOPE and the benefits of using HOPE.

Duration: Approximately 30 minutes

Target audience: This module has been designed for clinicians, managers, administrative staff, carers and patients from a range of healthcare settings - primary care, specialty clinics and hospitals.  

Email: ACI-PRM@health.nsw.gov.au

PRMs - Consumer Module

This module is designed to introduce you to Patient Reported Measures (PRMs).

You will see how PRMs are designed to collect outcomes and experience that matter to you. You can visit each topic and this module should take approximately fifteen minutes to complete.

Target audience: This module is intended for people who may be a patient or consumer of health care settings such as hospitals, community outpatient’s services, primary care and specialty clinics.

PRMs Module 1 - Importance of Patient Reported Measures

This is the first of a number of educational modules designed to support staff who are considering the implementation of Patient Reported Measures (PRMs).

Here you will find an overview of PRMs along with information about the potential benefits of PRMs and some of the challenges that can be encountered implementing them.   

Target audience: This module has been designed for clinicians, managers, administrative staff and patients from a range of health care settings - primary care, specialty clinics and hospitals. 

PRMs Module 2 - Making it happen

Module 2 covers a brief explanation of project and change management, insight into others' experiences of implementing PRMs and the opportunity to start preparing your implementation action plan using the worksheet provided.

Target audience: This module has been designed for clinical leaders and managers who are interested in implementing PRMs.

PRMs Module 3 - Clinical application

Module 3 aims to provide clinicians with the opportunity to explore the application of Patient Reported Outcome Measures (PROMs) in a clinical setting. It uses an example clinical scenario to provide a step by step overview of PROMs use in clinical settings and practical information about their use. 

Target audience: This module has been designed for clinicians (nursing, medical and allied health) from a range of health care settings - hospital clinics, general practices, specialist offices and community care services. 

PRMs Module 4 - Creating positive change

Module 4 aims to provide clinicians with the opportunity to explore the application of Patient Reported Outcome Measures (PROMs) in creating positive change and quality improvement application.

Target audience: This module has been designed for clinicians (nursing, medical and allied health) from a range of health care settings - hospital clinics, general practices, specialist offices and community care services

PRMs resources

List of resources associated with PRMs